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Phone call

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Phone call

Hi, I received a phone call last week stating that my current rate will be ending soon. I am not sure how accurate that is. Can a Customer Service agent please look into my account and see if that is a true statement? 


Thank you.

Official Employee

Re: Phone call

Hello erin3. I can assist in reviewing your account to see when your current promotion is scheduled to end. I can also assist you with an account review to see if there are any offers available that may better suit your needs. To get started, please send me a private message and include your full name, service address, and account number so I can help you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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