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Pedestal install?

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Pedestal install?

Hi, I live in a subdivision that is one year old and my house is brand new. There is no pedestal for the technician to hook up to. There are pedestals at the other end of the street where the houses are about 6 months newer. The technician dis not know how to help, the person on the phone said that xfinity does not do that part and it was up to the city to get them in. But reading posts on this forum it looks like they communicate with the "construction" department and that's how it is done. How can I get someone to set this up?

Thanks!
Silver Problem Solver

Re: Pedestal install?

The city does not install Comcast pedestals, Comcast does. You will have to contact the construction dept., but Comcast does not publish that number.

Admin1

Re: Pedestal install?

Hi Stacyhpt -- I can help with getting you in contact with construction. Can you send me a PM with your account information please?

 

Click my name (ComcastZach) and click Private Message Me.