Community Forum

Payment

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Payment

So I'm a new customer. I just received my equipment. Set it up no problem. But why don't my bank statements show a payment to Xfinity? When will I have to pay?
Expert

Re: Payment


wrote:
So I'm a new customer. I just received my equipment. Set it up no problem. But why don't my bank statements show a payment to Xfinity? When will I have to pay?

Have you received a billing statement, yet?  Are you getting billing statements via snailmail or ecobill?  Either way you should have access to your billing statments under My Account. Are you signed up for Autopay?  Autopay usually doesn't kick in until the second month of billing.

 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!