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Payment Instrument blocked, customer service no help

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Payment Instrument blocked, customer service no help

My payment instrument is blocked and i can't make my payment. I called customer se4vice, they say its my bank which is totally incorrect my bank has no block on my account. I hate comcast. Can someone please help?
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Expert

Re: Payment Instrument blocked, customer service no help

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Payment Instrument blocked, customer service no help

Hi Eg8732, 

 

I've replied to your private message. Please reply at your convenience. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!