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Paying with bank account

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Paying with bank account

I have a restriction on my account for paying with my bank account over 1 returned payment, and it was returned due to my last number on my checking account being inaccurate. I have had no where near 3 returned payments so I don’t know why the restriction is placed or how to get it removed
Official Employee

Re: Paying with bank account

Hello Imwhite80. I can help put you in contact with the department who can assist you with restoring your ability to pay with a bank account. I will need to verify your account status first. Please send me a private message and include your full name, service address, and account number so I can access your account. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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