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Past billing information

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Past billing information

I'm trying to get in contact with a representative about a past bill that needs to be settled. Calling customer support has been completely useless and the online chat room keeps telling me that "phone number is not a valid phone number" when there is no location to put a phone number. It has been sent to third party bill collector and I have no explanation as to what the charges are for. I have no issues paying if it is an actual bill owed but there is no information anywhere as to what the payment is for.

Official Employee

Re: Past billing information

Hi @user131


I can help review your final bill to determine whether or not it is valid. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, street address including city state and zip code, and the account number or phone number associated with your services.