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PAYMENT SENT BUT NOT RECEIVED

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PAYMENT SENT BUT NOT RECEIVED

My payment was sent on december via USPS Money Order. As of tonight it still has not been credited and I get a bill saying due now. If it is not credited on my account by Tuesday(1/9/17) I will come over and pay in cash next morning via cash through the Kiosk and start a trace on the Money Order. I have never been late with a payment and this has me upset. I don't want to viewed as a customer who doesn't pay on time. the payment has obviously been lost in the mail and i don't want my service interrupted.

Official Employee

Re: PAYMENT SENT BUT NOT RECEIVED

Hi dwayne2344, I can assist forwarding this to the proper team for further research.  Could you please send me a private message with your account information (name on account, address and account number).

 

Thank you