Community Forum

Over payment

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Over payment

I think i've over paid my bill 8.9, and the 11 month of 2017 . Should'nt they just charge you less the following month on yor statment? The first of the new year look like you would see your bill refect the difference.

Official Employee

Re: Over payment

Hi ilovesmitty50, 

 

I can research your billing concerns. To protect the privacy of your account, please send me a private message verifying your first and last name, the phone number, street address including city state and zip code, and the full account number or phone number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me.