Community Forum

Over pay

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Over pay

Over pay 288.00 how do I get my 288.00 back
Official Employee

Re: Over pay

Hi cookie1020,


I can help with your billing concerns. I'd like to review your account to see how I can make this right. Please send me a private message verifying following information: 


  • First and last name of the account holder
  • Primary phone number on the account
  • The street address associated with your services
  • Full account number


To send a private message, click on my name, then click private message.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!