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Outside Cylinder Replacment

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Outside Cylinder Replacment

While visiting our summer house this weekend I noticed the outside cable cylinder is cracked. We have been gone for the winter and it looks as though someone may have used our deeiveway and hit the cylinder. It is now tilted and cracked. I did try to secure with duct tape until it can be replaced.  How do I procedd with a  request to get it replaced?

Expert

Re: Outside Cylinder Replacment

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Outside Cylinder Replacment

Hello pkv. I can assist with alerting our local Tech Ops team to repair/replace the damaged pedestal cover. Please send me a private message and include your full name, service address, and account number so I can access your account. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!