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Outside Box Damaged by squirel

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Outside Box Damaged by squirel

We're a 30 unit condo building, the Comcast box outside the building is damaged by squirel, so no internet/TV for most of the unit owners, what's the best way to get comcast to come out and fix? 

Official Employee

Re: Outside Box Damaged by squirel

Hello PC777888, I show that we have a tech scheduled to come out and repair your services for you. I will reach back out to you once the work order is completed to make sure this issue gets resolved. Have a good day. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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Official Employee

Re: Outside Box Damaged by squirel

Hello, I wanted to touch base with you to see how everything went with our technician. Did we get your issue taken care of?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!