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Outrage credit

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Outrage credit

Had no service from Monday to Thursday this week due to bad service drop. How do I obtain a credit for those 4 days?
Official Employee

Re: Outrage credit

 

Lfdfireman83, I can look into your service and billing concerns. Please send me a private message with your full name, address, and phone number tied to your residential services for help. Just click my name and then click private message me.


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Official Employee

Re: Outrage credit

 

Lfdfireman83, I've confirmed your service interruption and applied a credit for the downtime. Post again if you need anything else. 

 

KenF


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!