Community Forum

Outages

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Outages

Unacceptable. I've been without service for over 48 hours. Everytime I sign into my account a check on-line it states it would be restored in 2 or 3 hours, FOR THE LAST 40 HOURS!!!
Official Employee

Re: Outages

Hello AR1975. We apologize for any inconvenience. We have a few different ways you can research the service interruption status. Please visit this link to learn more: https://www.xfinity.com/helpertainment/check-comcast-service-outage.html

 

Please let us know if you need any further assistance. 

 



I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!