View Outage Information with XFINITY My Account App
- Log in to the XFINITY
- My Account app.If an outage has been detected, the app will display a message as soon as you log in.
- Tap the outage information to check the area again or to learn more.
View Local Outage Information on XFINITY.com
- Access My Account online from a mobile device.
- Tap Connection Status.
- Sign in.
- Your device will display information about your connection status.