Community Forum

Out of service.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Out of service.

Why has my tv and internet been down for past 2 nights.
Frequent Visitor

Re: Out of service.

I have the same problem, apparently they don't care. On top of that I would have to wait 6 days for the tech to come out and check the issue. Goodluck to both of us... lol

Official Employee

Re: Out of service.

Hello @Moo-man and @angrysamurai. We apologize for any inconvenience. I can assist with getting your services restored/repaired. Please send me a private message and include your full name, service address, and account number so I can assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!