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Other service plans available?

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Other service plans available?

I have had Comcast Starter Double play - Internet + TV. The cost has over doubled in the 5 years from when it started, and the TV package includes many channels we never watch. I looked on the Comcast site to see what other plans are available, it only shows more expensive packages with more channels. Fast internet is our primary need, not the junk TV channels in the bundles.

How can I find a lower cost plan? Do I need to switch to AT&T to have a break in service in order to be eligible for plans offered to new customers?

Official Employee

Re: Other service plans available?

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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