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Order confirmation

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New Poster

Order confirmation

I got an email for an order confirmation saying my installation date is coming up after being told at the store I can not open an account. A little confused
Expert

Re: Order confirmation


@Barneskara wrote:
I got an email for an order confirmation saying my installation date is coming up after being told at the store I can not open an account. A little confused

Did they tell you the reason why you couldn't open an account?


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New Poster

Re: Order confirmation

Yes because someone in my household who has moved owes them money
Official Employee

Re: Order confirmation

Hello, Barneskara - 

 

I can take a look at the account with you. Please send me a private message with your first and last name. To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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