Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
We have Xfinity Internet service at 55 gbps for which we are paying $74.45 per month. I would like to know our options for downgrading, as we don't really need that speed. If I choose Modify Plan in my user account, I only see a choice to "downgrade" to 55 gbps at $64~ per month. Yet if I log out and check plans I see an option for 10 gbps service, and for 55 gbps at $39.95 per month for new users without a 12-month discount. Please tell me what my options are. Thank you.
Solved! Go to Solution.
Hi runbei, thank you for working with me via private message and glad we were able to find a promotion that fits your needs.