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Whenever I Call Comcast I am always told by the recording that I can do so many things online but every time I try to look for new services to upgrade it says that I have to call them why can’t I just look at available deals online it makes no sense it would save your customer service reps time also
Depending on your services you may not be able to manage your account online. An employee here would be happy to help you if you like though. Just tell them what you want and they will send you a message with available options. Would you like me to ask an employee to help you?