Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Hi Nate. Thank you for bringing this to our attention. I can look at this situation further for you. Please send me a PM with your name and either phone number or account number for authentication. I'll pull your chat log to see what happened.
Click my name (ComcastZach) and click Private Message Me.