Community Forum

Online chat

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Online chat

Im trying to start an online chat with an agent like i normally do when i have a question, and the form keeps stating : error invalid phone number. There's not even a phone number field. Theres only a spot to put your name, zip code, email and your issue.
Anyone else having this problem?
Admin1

Re: Online chat

Hi Shimmy3006 -- We can help you here with any question you have. What can we do for you?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!