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Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

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Online Chat

I don't know if I just lucked out or what but I used online chat today to try and find other promotions becuase my bill recently went up $30.  The representative was very helpful and found me a promotion that brings my price back down to about what I normally was paying but it included more services.  I must say this was the first time I've ever recieved such good customer service with Comcast.  I guess there's a first time for everything.