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Ongoing Internet problems, supervisor won't call back

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Ongoing Internet problems, supervisor won't call back

Let's try this again.  New first post was just removed for some reason....I thought I followed all guidelines. 


Ongoing Internet problems since before Thanksgiving.  After several in-house and outside line service calls, problem persists.  Technician gave me his supervisor's name and number, but he won't call me back after several attempts.  I don't know where to turn!


Official Employee

Re: Ongoing Internet problems, supervisor won't call back

Hello SKott88, I replied to your original post you can reach back out to me there. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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