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Obtaining a signed copy of my Service Agreement.

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Obtaining a signed copy of my Service Agreement.



After a half of dozen calls to Comcast with misrepresentations and false statements, I need to have someone provide me with a copy of the service agreement I signed. I have no records of a signed contract being executed on my end, nor is anything available for me to view under the "legal documents" tab of my Xfinity account. I can also not get a service representative or anyone higher up to provide one to me. 



Official Employee

Re: Obtaining a signed copy of my Service Agreement.

Hi Fidgety224, 


I can help get you a copy of your agreement. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, street address including city state and zip code, and the account number or phone number associated with your services. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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