Community Forum

OUTAGE

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

OUTAGE

WHEN WILL SERVICE BE RESTORED? I WANT OUT OF THE PROMOTIONAL CONTRACT I JUST RENEWED IN MAY 2018
Official Employee

Re: OUTAGE

 

Hello Lee701, you can find this information by logging into your "My Account" app. If you do not have access to your app, I can look into the work order details for you and update you on our progress. For further assistance, please send me a private message with your full name, and account number by clicking on my name (ComcastAmir) and then "private message me". 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!