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Not serviceable?

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Not serviceable?

We’re looking to buy a new house in Westminster MD. comcast says the address is unservicable. the rest of the street has cable and there is a pedestal directly in front of the house, less than 100’ away. it makes no sense to me and i’m hoping someone can shed some light on it

Valued Contributor

Re: Not serviceable?

Who stated it wasn't serviceable? A front line agent, or did you have a serviceability request done? Did they not give you a reason? An address could be blocked due to previous tenant, that could make it SEEM non serviceable. Otherwise, I don't know.
Official Employee

Re: Not serviceable?

Hello, 

I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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