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Not receiving my eco pay auto bill pay discount

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Not receiving my eco pay auto bill pay discount

I have been on EcoPay and Auto payments for as long as I can remember.  I should be getting $5 per month for this program per the Customer service reps I have spoken to.  No one can show me where it is on my bil.  I'm owed so much money for over the years.  How can we resolve this??

 

Thanks!!

Official Employee

Re: Not receiving my eco pay auto bill pay discount

Hi julinem. I can assist with reviewing your account and promotion details regarding the Ecobill and Autopay discount. Please send me a private message and include your full name, service address, and account number so I can access your account.