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No self install moving option

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kagekami42
Regular Visitor
‎05-21-2018 05:04 PM

No self install moving option

I am attempting to move my service to another appartment and want to self install. Despite the faq and even the moving page suggesting self install the moving form completely lacks a self install option. I do not want to pay $60 for a simple installation I can perform myself. Is there any way to bypass the schedueling a tech portion of the moving form?

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ComcastPhill
Official Employee
‎05-26-2018 05:49 PM

Re: No self install moving option

Hi kagekami, I can review the address for you and see if you are eligible for a self install kit.  Please send me a private message with your account information (your name and address ). 

 

Thank you 


I am an Official Comcast Employee.
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ComcastPhill
Official Employee
‎06-14-2018 06:22 PM

Re: No self install moving option

Hi kagekami42,  thank you for your private message and please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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