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No option for self moving?

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No option for self moving?

I will be moving on the 22nd and would like to transfer my current service over. I do not want technician to come by and install for me for a $40 charge. There is no option for me to choose when I submit a moving request.

Official Employee

Re: No option for self moving?

Hi mimo511. Self Install options depend on how long it has been since there was previously Comcast service active at your new address. I can check this for you. Please send me a private message and include the new address so I can check. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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