Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I signed up for Triple Play in November. I was told by an agent that I was eligible for a $500 reward card for signing up. I have not received this card, and it is not listed on the Xfinity rewards site. I cannot get an answer regarding this question when speaking to customer service, and can not reach anyone in the rewards department. When will I receive my $500 gift card?
Hi DrumminD21311, I can assist you with locating your gift card. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?