Community Forum

New service at same address

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

New service at same address

I origionally set up internet for my sons apartment and now it is time for him to take over the account.  I want him to set up service in his name.  Wil I need to return the equipment and have someone come out to his apartament to set it up again?  What does he need to set up service in his name?

Thank you

Official Employee

Re: New service at same address

Hello barnhartklr, both of you would need to go in person to your local XFINITY store and make the change. Both parties would need to show ID's.