Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
If you've been leasing your old modem from Comcast, then you won't get charged extra. You're likely getting the upgrade because your old modem can't handle the faster speeds that Comcast introduced into your area.
rmanniko, no change in cost! I can send you the replacement modem! Please send me a private message with your full name, address, and phone number tied to your residential services for help. Just click my name and then click private message me.