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New home development without Comcast service - HELP

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New home development without Comcast service - HELP

I just moved to a new address and was told that it isn't currently serviced by Comcast; however, there is an active line less than 300 feet away from my home which receives Xfinity. What do I need to do to get the comcast internet service at my home? Can someone PLEASE get me in contact with local construction? I've already opened 4 tickets with Comcast customer support and no one has been able to assist me or follow up with any updates or ways to receive the service. I have no internet or TV whatsoever.

Official Employee

Re: New home development without Comcast service - HELP

Hi beamer30. I can assist with submitting a serviceability ticket, so our local tech ops team can determine if we can offer you service. To get started, please send me a private message and include your full name, service address, and contact phone number so I can assist you. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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