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New bundle for existing customer

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New bundle for existing customer

I am looking to downgrade to a double play package since I do not use the phone any longer and I can no longer afford this bill. Are there any promotions we can get being existing customers that will not raise my bill?

Official Employee

Re: New bundle for existing customer

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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