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New address cannot be found?

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New address cannot be found?

I am moving into a townhome 15 minutes away from where I currently live, and want to continue my Xfinity service in the new place, but Comcast can't find any such address apparently? Spoke to someone in my local Comcast service center, but they were of no help. Should I go in person? Looks like some others have had similar issues in the past.
Official Employee

Re: New address cannot be found?

Hi hunamanthraoooo, I can review this further for you, could you please send me a private message with your name and the address you are looking to transfer to?


Thank you

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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