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New Year, New Bill increase... again :((

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New Year, New Bill increase... again :((

I have the Performance Plus (105mbps) Internet and my bill is increasing again at the end of the 1 year promotion period.  Right now, another internet service provider is giving 1 Gig Internet Speed for almost the same price!!


Can anyone from Comcast get in touch with me and give me at least a few good options to keep my internet service please? The generic offers on Comcast's website is still very expensive compared to the speed of the internet.





Official Employee

Re: New Year, New Bill increase... again :((

 Hello, and thank you for reaching out to us. I would be happy to check and see if there any available promotions for you if you would like. To protect the privacy of your account, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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