Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
We are closing on a new house in Loganville GA in September 2018. It is the second phase of a subdivision where your company has existing service. I am tring to figure out when the service will be available in our portion. The address of our new house is on Shannon Mist Dr, Loganville, GA. We are currently a Comcast customer in our rental property, we want to continue your excellent service.
Thank you for visiting the forums!
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello debwill74. Thanks for joining the Xfinity Forums and for creating your first post! We are glad you're here.
I can assist with submitting a serviceability ticket for your new construction home. This will go to our serviceability team who can determine if / when an address can be added to our footprint. To get started, please send me a private message and include your full name, new home address, and contact phone number so I can assist.