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New Construction Service

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New Construction Service

We recently built a new house and have been trying to get Comcast hooked up.  I have been calling customer service for the last month and half to no avail, on the last call I was told I should check back in 6 months to a year.  Is there anyone who I can talk to about the process and if there is anything that can be done to speed it up? 

Official Employee

Re: New Construction Service

Hi KennesawMatt, I can review this further for you.  Please send me a private message with your account information (your name, address and preferred contact number). 

 

Thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: New Construction Service

Hi KennesawMatt, I have responded to your private message.

 

Thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: New Construction Service

Hi KennesawMatt, thank you for working with me through private message and glad I was able to get answers to your questions.  Please reach out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!