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Need to retrieve a transcript

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Need to retrieve a transcript

Hello , I would like to retrieve a chat transcript that I had with a customer service professional named 'Shay' on Feb 27, 2018 at 10pm.

Expert

Re: Need to retrieve a transcript

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Need to retrieve a transcript

Hi vnrajan,  I can help review this for you.   Please send me a private message with your account information (your name, address and account number). 

 

Thank you


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!