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Need to reach the retention department

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Need to reach the retention department

Hi, just wondering how can I reach the retention department. Just don't have time for the multiple transfers. Anyone will be greatly appreciated. Thanks!

Bronze Problem Solver

Re: Need to reach the retention department

1-800-COMCAST is the only number they provide.

Official Employee

Re: Need to reach the retention department


Hello phong02, the information that (Welcome_to_Post) shared is correct. I can also help you here with any questions or concerns that you have regarding your account, please reach back to me here if you need any further assistance. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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