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Need to lower my bill

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Regular Visitor

Need to lower my bill

Recently retired Army Vet. Now that I am home with my family I can no longer afford to pay $220 a month. What are my options? Have been a comcast customer for years so I doubt that I qualify for any of the big deals that they offer

New Poster

Re: Need to lower my bill

My monthly bill is over $200 and I am trying to reduce my rate as well. You need to talk to the Customer Retention Team to see how your bill can be reduced. In my case, I would need to downgrade my channel package to reduce my monthly bill.

Official Employee

Re: Need to lower my bill

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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