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Need the Unlimited Data Plan

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New Poster

Need the Unlimited Data Plan

I can't get get to Customer Support through Chat so I can enroll into the Unlimited Data Plan. Can an Xfinity Employee help me out?

Official Employee

Re: Need the Unlimited Data Plan

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.

New Poster

Re: Need the Unlimited Data Plan

It doesn't let me Private Message you. Also, when I try to use the Chat option, it says I didn't provide my telephone number, even though there is no field to enter it in.

Official Employee

Re: Need the Unlimited Data Plan

No problem, let's try this, can you see if you can reply to this message? 

New Poster

Re: Need the Unlimited Data Plan

Yes, It let's me reply to your previous message.