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Need new remote and help to program it

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New Poster

Need new remote and help to program it

Meridian, MS area - a few functions on our very old remote control are not working. 

 

I need a new remote and need someone from Comcast / XFINITY to program it for me (please don't direct me to the "easy to set up" instructions--these things never work for me).  The only phone # for Comcast / XFINITY is not working.  NONE of the menus address HOW to get someone to help with this issue.  Need a phone # or other way to contact my local XFINITY for help.

Silver Problem Solver

Re: Need new remote and help to program it

Go to your local Comcast store and pick up a new remote. If you tell them the make and model of your TV, they may enter the code for you.