Community Forum

Need new remote and help to program it

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Need new remote and help to program it

Meridian, MS area - a few functions on our very old remote control are not working. 


I need a new remote and need someone from Comcast / XFINITY to program it for me (please don't direct me to the "easy to set up" instructions--these things never work for me).  The only phone # for Comcast / XFINITY is not working.  NONE of the menus address HOW to get someone to help with this issue.  Need a phone # or other way to contact my local XFINITY for help.

Silver Problem Solver

Re: Need new remote and help to program it

Go to your local Comcast store and pick up a new remote. If you tell them the make and model of your TV, they may enter the code for you.