Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I am hoping ComcastZach or another admin can help me switch to a plan that is usually only available to new customers. I have been with Comcast for 3 years now and would like to continue doing business with you, provided you can offer this plan to me. It's a shame how Comcast reserves this special pricing to new customers, but does not offer any value to existing customers.
I've tried creating a private message, but am taken to a page where it seems like something is missing. When I go message a forum user, there are no fields for me to enter information in to. Perhaps someone must send me a message first? An image of the plan I am interested is attached below.
Solved! Go to Solution.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hi, shane_sea - Please do not send messages to moderators directly without a request in the future. It's a violation of our Forums Policy and Guidelines. I can assist you with your billing request and will reply back in PM. Thank you.