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Need help lowering bill

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Need help lowering bill

Our bill just went up and I need to get it lowered.  I want to keep my Comcast services, but the rates are no longer competitive with other providers.  Please Help!

Official Employee

Re: Need help lowering bill

Hi, Todd925 - Please send me a private message and include your full name, the account holder's name and address as it's listed on the billing statement, a phone or an account number. Click on my name ComcastElla, then click Private Message Me. I will check if we have any available promotions in your area. Thank you!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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