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Need help downgrading from Triple Play to Double Play

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Need help downgrading from Triple Play to Double Play

Hi.  We don't use our home phone and I don't want to change anything except Voice service.  

We currently have

X1 Premier Triple Play $215.00

Bundle Includes Digital Premier, Streampix, Anyroom DVR Service,

HD Technology Fee, Extreme 150 Internet and XFINITY Voice

Unlimited

TV: Sports Entertainment Pkg $4.99

Includes $4.96 Service Discount

 

Any idea what I can reduce my payment to before I have to call in?  It's all a mystery what the charges are for existing customers to get the X1 PREMIER DOUBLE Play.  THANKS!

 

Official Employee

Re: Need help downgrading from Triple Play to Double Play

HI @Bo15

 

I can check to see if there are any Double Play offers that would be better for you. Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message? 

 

To send a private message click on my name "ComcastChe", then click private message me. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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