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Need executive escalation on serviceability issue

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devirai1972
New Poster
‎10-31-2017 06:48 PM

Need executive escalation on serviceability issue

Have contacted Comcast multiple times to get my new home serviced.  Phone calls, twitter to @ComcastCares.  Ticket was opened on October 3rd and has been escalated over and over and over again with promises of call backs even if there is not an update and mulitple people escalating through managers and prmising to call back even if they don't get an update and still ABSOLUTELY NOTHING.

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Again
Expert
‎10-31-2017 07:54 PM

Re: Need executive escalation on serviceability issue

ComcastJoeTru responded in your other thread on this issue - the one I escalated for you.  Please follow his directions there to be helped.

 

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