Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello bigjim1111. We apologize for the inconvenience. This is a known issue that we are working to address. We currently do not have an ETR on the shopping section of our website. I can offer you support with going over the service offers that are available to your account. Please send me a private message and include your full name, service address, and account number so I can assist you.