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Solved! Go to Solution.
Thank you for visiting the forums! Sorry to hear about your issues.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
FYI: They owe you a $20 credit for every tech visit after the first for the same problem. You can also get a credit for your service from the time you first reported the issue until it is resolved.
Hello ajw_399, I can look into this for you and make sure we get your service restored. Please send me a private message with your full name, and account number by clicking on my name (ComcastAmir) and then "private message me" and we can get started.
ajw_399 wrote: It appears that my service suddenly started working again.
No notification or email discussion . Pretty
poor customer service in my opinion.
I apologize for the poor experience that you had with us in getting this resolved. I am glad that we were able to get everything restored and working properly. Please feel free to reach back out to me directly via PM if you need anything further. Have a good day.