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Regular Visitor

Need Help

How can I have a manager call me back so i can get an issue fixed that i have Been dealing with since Feb 2018 and I keep getting the run around .  I’m have been with xfinity for 7yrs and this is how they treat you like garbage .  I really want to speak with someone .   I have tried corporate and everything . I would love to get In touch with Tom Karinshak VP of Customer Service . 

 

 

Pleae ase someone help me.

 

Expert

Re: Need Help

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Admin1

Re: Need Help

Hi JDibiase -- I can help with any issues you're having. As a social media team we do keep all of our conversations here for documentation purposes. Can you provide details about what's going on please?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!